Accessibility

Standing and Queueing

The nature of the venue means that standing is very common – seating may be provided upon request but good lines of sight to the stage cannot be guaranteed.

Wheelchair Access

Following the venue’s recent refurbishment, we are now fully wheelchair-friendly with a lift, ramp and disabled toilet. Please contact us with any specific requirements you many have. Limited reserved seating is available but will need to be requested and confirmed in advance.

Access to Toilets

We have disabled toilet facilities, if needed please use a radar key or ask for the key from the staff.

Assistance Dogs

Given the nature of the venue we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances.

Essential Companions

Customers with accessibility difficulties who need a full-time assistant to attend the event are eligible to purchase 2-for-1 tickets, in order to bring a personal assistant or carer to the event at no extra cost. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to customerenquiries@alt-tickets.co.uk.

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